WOODSIDE FAQs

We offer month-to-month memberships so you can join without the worry of a long contract. Choose either our individual or couples membership option, with the choice to add and remove youth up to age 20 throughout the year. Full-time college students may be added to their parents’ accounts until age 23.

Click here to view our membership plans.

For more information, please fill out this form to be contacted by Woodside Director of Membership, Tara Zahner.

All new members receive time with a personal trainer to go through current fitness levels and goals, a motion health assessment and free workout programming. Other new member perks include a complimentary tennis evaluation with a Woodside Tennis Professional or free clinic and a discounted service of your choice at The Spa.

For more information, please contact Director of Membership, Tara Zahner.

Membership dues are billed on the 15th of each month. Charges to your account are calculated monthly and billed on the 10th of the following month (i.e. August 1 – 31 on account charges would be billed on September 10).

Billing dates cannot be adjusted and are consistent for all members.

For inquiries regarding your billing statement or for help understanding your My Woodside account, please reach out to our Billing Administrator at [email protected] or call 913.275.5942 during regular office hours – Monday through Friday 9AM – 3PM.

All membership changes, including adding a partner or spouse, adding children for the summer, adding a nanny, suspending your account, updating contact information or changing the type of payment on account can be initiated by completing the appropriate form on our Member Forms page.

Step-by-step instructions for viewing your bill can be found here.

If you have a question about a charge on your bill, please email [email protected] within 30 days of the charge. Our policy allows members up to 60 days to dispute charges, but we request advance notice to ensure we have time to investigate the charge and resolve it as quickly as possible.

Step-by-step instructions for managing your account, including instructions for updating your contact and billing information, can be found here.

While tennis shoes are acceptable for the class, we suggest using SPD cycle shoes for a safer and more enjoyable workout experience. These shoes come equipped with a universal cleat that seamlessly fits into various bike pedals. Prior to the class, our cycle instructors are delighted to offer members a thorough bike fitting session. We request that interested members arrive early for the fitting to guarantee a prompt start to the class.

Our Pilates studio offers a unique approach to group reformer by incorporating a classical approach with a modern flare. The Woodside Pilates Studio is a component of the Woodside membership thus it is not included in dues. However, if you’d like to experience a complimentary intro session, we are happy to connect you with our Pilates Studio Manager. We also have several Group Fitness Pilates classes that are included with our membership and are happy to assist you with finding the best fit for your schedule.

Members may reserve indoor and outdoor court time up to six days in advance, including the day of the reservation. Outdoor courts are free for members year-round but must be reserved. Walk-up court reservations may be available but must be approved by the Front Desk. If you reserve an Outdoor Court and do not show up or cancel, you will be charged a $10 No Show Fee. Members cancelling Indoor Court Time less than one hour prior to the reserved court time will be charged the full price of the court reservation. Indoor and Outdoor Courts cannot be reserved by one member at the same time to hold an Indoor Court in case of rain. The Outdoor Court reservation will be cancelled when the Indoor Court reservation is placed.

Courts 10 and 11, located at the South Outdoor Courts, have painted pickleball lines.

We accommodate member guests only in The Spa as availability allows. 

We understand that sometimes schedule adjustments are necessary; therefore, we allow adjustments to appointments and cancellations with at least 24 hours’ notice. Appointments canceled with less than 24 hours’ notice and no shows will be charged the full rate of the scheduled service plus 20% gratuity. Appointments rescheduled with less than 24 hours’ notice will be charged 50% of the rate of the scheduled service and rebooking discounts will not be transferred to the new appointment time. Failure to check out at the spa desk after your service will result to full charge on your account with 20% gratuity.

Each member of Woodside receives 20% off their first service in The Spa. We also offer a 10% re-booking discount when scheduling a follow-up appointment immediately after a service. 

We have several enhancements to both massage therapy and facial services; some of these enhancements do require prior booking. Please inquire at the time of scheduling. 

All parents using the Childcare space must add their children to their membership account here prior to making a reservation. Reservations open 48 hours in advance and are available for children ages 6 weeks to 10 years of age. Reservations must be scheduled via the Front Desk and by calling 913.831.0034.