AIR QUALITY & TURN OVER RATE
Our entire property has been reviewed by a third-party, nationally accredited (NEBB certified) Air Quality Testing agency. This agency reviewed each one of our systems, and confirmed that our HVAC systems are running not only efficiently but optimally. We have achieved the recommended goal of fresh air turnover in each space, which is between 4 and 6 times per hour. This agency has recommended Woodside as a benchmark for other companies to mimic our air treatment and air handling process.
HVAC
The 40T HVAC unit that controls the South Facility fitness floor was recently replaced. The upgraded unit will allow for more fresh air intake, improve air temperature, humidity levels and air circulation.
MERV 13 FILTERS
We upgraded our HVAC filters to a hospital-grade level in both the Main Clubhouse and the South Facility. MERV 13 filters are electrostatically charged and constructed of materials that are more efficient than standard poly-cotton pleated or fiberglass filters. They are able to filter out particles smaller than one micron in size. The frequency of filter replacement across the entire property has been increased from quarterly to monthly
U/V LIGHT SYSTEM
We also added a U/V light system in all of our HVAC air ducts across the property to reduce the spread of bacteria and viruses through the air. The system reduces odors, pollutants, chemical odors, bacteria and viruses by treating the air as it passes through ductwork before it is transmitted through vents. U/V light in the correct dosage causes coronaviruses to mutate and effectively inactivate.
BIPOLAR IONIZATION TECHNOLOGY
We most recently installed an additional, one of a kind Bipolar Ionization system from Global Plasma Solutions. Integrated into our HVAC system, this technology disperses ions that cluster around microparticles and ultimately deactivate harmful substances like airborne mold, bacteria, allergens and viruses. This technology has notably been installed at the Pentagon, the White House, many universities across the country, Google headquarters, Boston Medical Center and other hospitals around the world.
CLEANING PROTOCOL
In addition to refining our existing cleanliness protocols, we have increased cleaning staff and strategically stationed them in high trafficked locations to continuously clean and disinfect high touch areas multiple times a day throughout all hours of operation. All Woodside employees are required to support all rigorous cleaning protocols in all areas of the Club.
DISINFECTION PROCEDURES
Medical-grade, EPA-registered disinfectants which are designated effective against COVID-19 with a kill time of less than one minute are used for all continuous cleaning processes. We have also introduced next-generation electrostatic handheld and backpack sprayers for use by our cleaning team that efficiently attack microbes, providing 3x more coverage than traditional cleaning systems in the same amount of time. This equipment is used to disinfect all of our surfaces and spaces and fitness equipment during nightly closing procedures.
DISINFECTANT WIPES
Members are asked to use disinfectant wipes on equipment after use in conjunction with Woodside’s cleaning protocols. Our disinfectant wipes, approved by the EPA for use against COVID-19, are proven to kill 99.9% of viruses, bacteria and fungi on equipment while also having the safest EPA Toxicity Rating. Disinfectant wipes are stocked and available in multiple locations throughout the Club.
HAND SANITIZERS
Members are asked to use touchless hand sanitizer stations upon entering the Club and frequently throughout their visit. The hand sanitizer solution we use, which has added Aloe Vera, kills up to 99.9% of germs and includes 70% ethyl alcohol, above the CDC’s guidelines of 60%.
GLOVES
Gloves are meant to avoid cross contamination. We prefer that our members concentrate on vigorously washing their hands with soap and water for at least 20 seconds before and after workouts as opposed to wearing gloves throughout the facilities.
EMPLOYEE TEMPERATURE CHECKS
All Woodside employees are temperature checked upon their arrival to the Club.
MEMBER MASKS
Given the CDC’s recent updated guidance, Woodside will no longer require fully vaccinated members to wear masks while entering/exiting the Club and in common areas. Woodside will not be checking member vaccination cards upon entry so we ask that you abide by the honor system. We strongly recommended continued masking for members who are not fully vaccinated. Of course, members are welcome to continue wearing masks regardless of vaccination status.
UTILIZING COMMON SPACES
Please be mindful of other members in close proximity.
WOODSIDE STAFF
You may be corrected by a member of our team to should you engage in any behavior that is in violation of established member policies, rules and regulations and The Woodside Standard.
GUESTS
We understand that you like to share your club with your friends and families. However, member usage is top priority. As a result, guests will not be allowed to accompany members to the Club.
CHECK-IN
All members are asked to check in to the Club by downloading the Woodside app and swiping their membership card on the scanner at the front desks. Please ensure the settings are marked to receive notifications.
TOUCHLESS INITIATIVE
We made several modifications throughout the Club that include replacing all hand sink faucets and soap dispensers with touchless models and adding foot pull door openers to all interior and exterior doors. There are also several touchless hand sanitizer stations throughout the Club.
DRINKING FOUNTAINS
Members are encouraged to bring their own water bottles to the Club. The water-bottle fillers and spouts on the drinking fountains are available. Members can also purchase bottled water from the Earthbar or the south facility front desk.
MEMBER CHARGE
For convenience and to minimize contact, members will be required to use their autopay on file (house account) for all in-club purchases. Members are asked to ensure that their autopay information is up to date. To update autopay information, please email [email protected]
CELL PHONES
Talking on cell phones is restricted to designated areas of the Club. These areas are the lobby as well as the dining and lounge areas. Talking on cell phones is prohibited on cardio machines and fitness areas.
WIPE DOWN EQUIPMENT
Members are asked to use disinfectant wipes on cardio and strength equipment after each use, but not on the cardio equipment screens.
STRENGTH EQUIPMENT USE
Please refrain from moving strength equipment on the fitness floors.
MAGAZINES AND NEWSPAPERS
Members are asked not to bring magazines or newspapers from home to leave at the front desk, lounge, cardio areas, etc. They will be immediately discarded.
TRAINING AREA
The Basketball Court permanently transitioned to a private space for Trainers to work 1:1 with their Training clients. As a result, there will be no basketball court use. The space is unavailable to non-training clients during this time.
MEMBER MASKS
Given the CDC’s recent updated guidance, Woodside will no longer require fully vaccinated members to wear masks while entering/exiting the Club and in common areas. Woodside will not be checking member vaccination cards upon entry so we ask that you abide by the honor system. We strongly recommended continued masking for members who are not fully vaccinated. Of course, members are welcome to continue wearing masks regardless of vaccination status.
GIVE EACH OTHER SPACE
Please respect the space of all members and be mindful of other members in close proximity.
TOWELS
For the safety of other members and Woodside staff, all used towels must be returned and placed inside the towel drops. Please do not leave towels on the floor or remove them from the facility.
LIMITED AMENITIES
Locker room high-touch amenities (fruit water, deodorant, Q-tips, hairspray, shaving cream) have been temporarily removed.
CELL PHONES
The use of cell phones in the locker room is strictly prohibited.
CLASS BOOKING
To prevent overcrowding, capacity is limited for all Group Fitness classes and all classes require a reservation through the Woodside app or a call to the front desk. All classes are bookable 48 hours in advance and require cancellation at least 1 hour prior to class start time. Members that do not cancel their reservations are subject to fees.
TEMPORARY SCHEDULE CHANGES
In order to ensure enough time in between classes for cleaning and studio resets and to minimize members crossing paths with other members, the class schedule has been adjusted. Please reference the Woodside app or website for an updated class schedule.
CLASS ACCESS
All Main Studio and Cycle Studio class participants should check in through the front entrance of the South Facility. All Group Fitness class participants, including yoga class participants, are required to check in the Club and then check in for class with the instructor.
NO SHOW FEE
Members who fail to attend a class that was reserved will be automatically member charged a $10 no-show fee on their Woodside account.
STUDIO ACCESS
Studios will open 10-minutes before class start times. Participants must check-in with the instructor to ensure attendance is confirmed. There are no Group Fitness classes on the Basketball Court at this time.
CLASS EXPERIENCE
All Group Fitness classes, including Yoga and Indoor Cycle, are designed to facilitate distance between members. Yoga Studio eye pillows have been temporarily removed. All used towels should be immediately placed in towel bins after use.
NO CONTACT
No hands-on adjustments, typical in Yoga, will occur during any Group Fitness classes. There will also be no high-fives, fist bumps, etc. between instructors and participants.
POST CLASS
We request that participants promptly exit the studio after class so that we can begin our cleaning protocols and studio resets.
TENNIS PROGRAMMING
Members may play singles and doubles. Woodside will participate in Tencap, and socializing after matches is at the discretion of each team. The Ball Machines and Cardio Tennis classes are available. All Tennis socials are suspended indefinitely.
LIMITING CONTACT
Members coming on court must remain off court until the current court is vacated. Indoor court curtains will remain closed during play at all times. To avoid crowding, water coolers have been removed from the courts. Ball carts will be locked and unavailable for member use and only Tennis Professionals will feed tennis balls on court; ball pick up is at player discretion. We request that members participating in league or casual play mark their tennis balls and only touch/use their marked tennis balls.
DINE-IN SEATING
Members are allowed to dine-in but must remain properly spaced in designated seating areas. Please do not move or rearrange any tables or chairs. There will be no bar seating at the Earthbar counter until further notice.
LIMITED AMENITIES
The Earthbar will temporarily suspend sampling and the self-serve caddy (knives, forks, spoons, napkins, stirrers, sugar, etc.). Please ask the Earthbar staff if you need any additional assistance with your order.
GIVE EACH OTHER SPACE
Please respect the space of all members and be mindful of other members in close proximity.
GIVE EACH OTHER SPACE
Please respect the space of all members and be mindful of other members in close proximity.
MASKS
It is not recommended to wear a mask in the steam room, dry sauna, hot tub or indoor pool.
CLEANSING SHOWER
Members are strongly encouraged to take a cleansing shower before entering the indoor pool, the hot tub and cold plunge. Members should not move from the dry sauna or steam room into the indoor pool, whirlpool or cold plunge without taking a cleansing shower.
SWIMWEAR REQUIRED
Street/workout clothes and shoes are not allowed in the Indoor Pool Area. Members must wear swimwear in the space at all times.
CELL PHONES
Talking on cell phones is strictly prohibited in the Indoor Pool Area
TOWELS
Members are asked to return used towels, including eucalyptus towels, to designated towel bins. Please ensure the towel is placed all the way inside the bin. Please do not leave towels on the floor or in soft seating areas.
MAGAZINES AND NEWSPAPERS
Members are asked not to leave magazines or newspapers in the Indoor Pool Area, specifically the dry sauna.
SHARE THE SPACE
All members should move throughout the area in a timely manner to allow other members the chance to use the various amenities in the space.
APPOINTMENT BOOKING
Spa appointments will be staggered to allow appropriate time for cleaning and sanitation protocols.
APPOINTMENT CHECK-IN AT THE SPA
Members are requested to check in for their spa appointments with the Spa Receptionist at least 15 minutes prior to their service.
LIMITED AMENITIES
Our complimentary tea service and fruit water are available.
HEALTH INTAKE FORM
Members will be asked to complete a short health intake form prior to their spa service. If members are exhibiting continued coughing, shortness of breath, chills, sneezing with nasal discharge and/or fever, they will be asked to reschedule their spa appointment.
TOWELS AND ROBES
Members should return used spa robes, wraps and sandals in the towel drops located in the locker rooms.
MEMBERS ONLY
We understand that members like to share the Club and its amenities with friends and families but at this time it is critical that usage, including the Spa, be limited to members only.
AVAILABILITY AND RESERVATIONS
Reservations open 48 hours in advance and are available for children aged 6 months to 10 years of age. Reservations must be scheduled via the front desk by calling 913.831.9663.
NURSERY CHECK-IN
All members should check in with the front desk and then proceed to the Nursery to sign in with the Nursery Staff. Members are requested to wait outside the Nursery until the previous child has been checked in to the Nursery.
DISTANCED PLAY SECTIONS AND LIMITED CAPACITY
Woodside divided the Nursery into sectioned play areas so that children can play at a distance. We have temporarily reduced reservation capacity by 50% and only schedule 1 infant and 5 children per reservation slot.
NO SHOW FEE
Members who fail to attend a nursery reservation they reserved will be automatically member charged a $10 no-show fee on their Woodside account.
TEMPERATURE CHECKS
For the safety of all members, employees and other children, all children will have their temperature checked with a touchless thermometer prior to entering the Nursery. The Nursery has the right to refuse childcare if a child temperature reads 100.4+ or the child presents visual and/or audible signs of sickness.
CLEANLINESS AND SANITATION
The Nursery staff will disinfect used toys before placing them back out for use by other children. The Facilities team will utilize our electrostatic spray technology to clean and disinfect the entire Nursery every day after each session.
MASKS
Members may choose to place a mask on their child prior to entering the Nursery.
UPDATES
The Woodside Standard will be updated as we adapt and evaluate existing and new protocols, and it will be available in its entirely under the COVID-19 and Our Club banner on our website. Members will be notified via email and app notification should The Woodside Standard be updated.
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